Ordering, Shipping & Delivery
We offer FREE worldwide shipping by fast airmail on all products, plus a free gift wrap, card and message service. You can usually expect delivery of your goods within 3-10 working days of placing your order depending on your location, but at peak times the demands on your local delivery services might cause delays.
You will receive an email notifying you that your goods are on their way once they have been shipped by us. Your goods are tracked and we can advise you on their whereabouts at any time. Goods are fully insured by us in case they are lost or damaged in transit.
Please note that goods sent to some countries (e.g. Canada, Europe, and the UK) may incur VAT and or customs duties. These charges are beyond our control and are the responsibility of the customer. Goods shipped to NZ addresses are GST inclusive.
We hold most items in stock and can normally ensure dispatch of your order within two working days. If for some reason there might be a delay in you receiving your order outside the guide times above, we will contact you by email.