privacy and security policy
Any personal information you provide to
Ecowool will only be used to notify you of
Ecowool news, services and activities.
Ecowool will hold the information securely and will not disclose it except for this
purpose or when required by law. You have the right to inspect and update your
details at any time. If you do not wish to hear from us any longer, please email
us at shop@ecowool.com.
Ecowool is strongly committed to protecting your privacy and the security of your personal
information. We use the information we collect to service your orders and to
make improvements to our web site. Please review the following policy information
to learn how
Ecowool protects your personal information. If you have any questions, contact us at
shop@ecowool.com.
How does
Ecowool protect customer information?
When you place an order with
Ecowool through the web site, your information is transmitted over a secure server.
Your online transactions with
Ecowool automatically take place on a secure server. All information is encrypted before
it is transmitted using SSL technology. Once your credit card is processed we
do not retain your credit card number, an added measure of security for your
credit information.
What
information is being collected?
When you browse the
Ecowool web site you do so anonymously. When you order we need to know your name, email
address, mailing address, credit card number and expiry date. This allows us
to process and fulfill your order and to notify you of your order status.
We do not collect personal or business information on
Ecowool visitors unless it is voluntarily provided.
Ecowool, to gain a better understanding of products and the services our customers
are interested in, may use any information collected from you with your permission.
We use this information to help us serve you better.
We may use this information to occasionally notify you about updates to
Ecowool. If you wish to be removed from our mailing list, please email us at shop@ecowool.com.
What about the privacy of my personal information? Will the information be
sold to third parties?
We will not sell, trade, rent, or give individually identifying information
to third parties without your permission.
Ecowool uses the personal information collected from you in the order process to help
us deliver your order, to contact you about your order if we have questions,
and to improve our site to serve you better.
Will I receive unsolicited e-mail from
Ecowool?
Ecowool will send e-mail confirmation of all orders to our customers. From time to time
we may contact our customers by e-mail with a newsletter and information about
updates to our site. If you would like to receive e-mail updates from us, please
check the appropriate box on the order form.
Still uncomfortable ordering online?
If you prefer not to order online you may
order by phone, 64-9-425-7449 from 9.00 AM to 5:00 PM, Monday through Friday.
After these hours, please leave us a message and we will phone you the next
business day to take your order and answer your questions.
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We offer free shipping worldwide on all products.
Hi, I just received a paua pendant which I purchased from you. This pendant will be for my fiancé and it is much more beautiful than I expected. I am extremely pleased, and next time I purchase a piece of paua jewelery it will be from your company. Thank you,
Adam, Montana, USA
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